Report By Annie Mathew | Bengaluru | Last Updated at April 22 2020
Now, Bengalureans can stay home during the lockdown and get the groceries and medicines. CM Yediyurappa on Tuesday launches a citywide home delivery service that citizens can access phone or through whatsapp, which he said was India’s first such system.
Anchored by MP Tejasvi Surya, the home delivery system was piloted in his Bengaluru south constituency. “it was a success. In seven days, more than 11,000 customers were served. Now, it has been decide to implement it across Bengluru’s municipal limits. This is good and important step towards ensuring safety of citizens,” Yediyurappa said.
More than 18,000 merchants- grocery shops, pharmacies and vegetable sellers- have been registered and geo-mapped for the service, according to the CM. “citizens need to pay just Rs.10” he said.
According to the statement from surya’s office, this was India’s first whatsapp bot-enable service. It is also India’s first integrated voice and messaging platform.
“This helpline has been operational in Bengaluru south police division since april12,” Surya said. “we have developed the platform in such a way that whenever a customers places an order, the items are bought from the store located closest to the customer’s house,”he said.